Typical job
A resident spots a bald-faced hornet nest
The crew assesses the reported nest and surrounding access, then explains its findings and the treatment plan before work begins. The technician considers the property's layout when outlining how to proceed. The resident learns what the crew recommends for the reported nest and what to expect next. Avoid disturbing the nest and keep people and pets clear of the work area as directed.
Typical job
A homeowner notices mouse activity and wants
A technician inspects for activity and possible entry points, then explains the findings and outlines next steps before treatment. Access to kitchens, utility areas, and entry points can help the inspection. The homeowner gets a clearer picture of where activity is occurring and what the proposed response involves. Mention prior pesticide use and observed activity so these details can inform the plan.